Kodak PLAYTOUCH ZI10 User Manual

Page 27

Advertising
background image

Getting help

www.kodak.com/go/support

19

Getting help on the Web

Playback on a TV is
not in stereo.

■

Ensure that your TV or receiver has stereo speakers.

■

Ensure that the TV menu settings are correct for an HDMI or AV
connection.

■

Ensure that the Video Out is set correctly (

see page 14

).

Videos are in low
resolution and/or
are not saved.

■

If no card is inserted and the camera is powered by the AC adapter,
then videos are taken in low resolution and are not saved. (The
camera is in Demo mode.) Insert a card or unplug the AC adapter.

Camera will not
work with optional
remote control.

■

Ensure that the battery is correctly inserted in the remote control and
camera.

■

Ensure that the camera infrared receiver (above the lens) and the
remote control have an unobstructed path.

■

Try a different angle, or move closer.

Get help using
ARCSOFT Software

■

Go to

www.arcsoft.com/support

.

Get support for your product (FAQs,
troubleshooting information, etc.)

www.kodak.com/go/playtouchsupport

See step-by-step solutions and repair information

www.kodak.com/go/stepbystep

Purchase camera accessories

www.kodak.com/go/playtouchaccessories

Download the latest camera firmware and software

www.kodak.com/go/playtouchdownloads

See online demonstrations of your camera

www.kodak.com/go/howto

Register your camera

www.kodak.com/go/register

Get help using ARCSOFT Software

www.arcsoft.com/support

Get help installing software and transferring
videos/pictures to the computer

www.kodak.com/go/support

Chat, email, write, or phone Kodak
(Chat not available in all languages.)

www.kodak.com/go/contact

Problem

Solution

Advertising