Kodak Series 3 User Manual

Page 59

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Troubleshooting

www.kodak.com/go/support

52

Nothing happens
when you try to print

■

Check the power connections (

page 3

).

■

Remove the paper tray, check that paper is properly loaded, and
re-install (

page 7

).

■

If the Paper light glows steady amber, load paper (

page 6

).

■

Make sure the color cartridge is properly installed (

page 4

). If the

Color Cartridge light is on, install a new cartridge.

■

The image file is not in JPEG format. The printer dock can only print
JPEG file in standalone mode. Connect to a computer and use
EasyShare software to print BMP and TIFF format files.

Nothing happens
when you try to print
(from a docked
camera)

■

The camera is not properly seated on the connector. Reseat the
camera on the printer dock (

page 8

).

■

Re-establish the connection: remove, then reseat the camera on the
printer dock.

■

Make sure there is at least one picture in the camera’s internal
memory or memory card.

Nothing happens
when you try to print
(from a Kodak card
reader)

NOTE: The Kodak EasyShare printer dock is compatible with the Kodak 8-in-1 card reader

(sold separately). Other Kodak USB card readers may work with the printer dock;
however, other manufacturers’ card readers are not supported.

■

Check the USB connections from the card reader to the printer dock
(

page 14

).

■

Re-establish the connection: disconnect, then reconnect the USB
cable from the card reader to the printer dock.

■

Make sure a memory card is inserted and that there is at least one
picture on the memory card.

Nothing happens
when you try to print
(from a PictBridge
compatible camera
or device)

■

Check the USB connections from the PictBridge compatible camera
or device to the printer dock (

page 15

).

■

Re-establish the connection: disconnect, then reconnect the USB
cable from the PictBridge compatible camera or device to the printer
dock.

■

Make sure there is at least one picture in the PictBridge compatible
camera or device’s internal memory or memory card.

■

Make sure the connected camera or device is PictBridge compatible.
See your camera or device user’s guide for details.

Problem

Cause and/or solution

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