Kodak Series 3 User Manual

Page 59

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Troubleshooting

www.kodak.com/go/support

52

Nothing happens
when you try to print

Check the power connections (

page 3

).

Remove the paper tray, check that paper is properly loaded, and
re-install (

page 7

).

If the Paper light glows steady amber, load paper (

page 6

).

Make sure the color cartridge is properly installed (

page 4

). If the

Color Cartridge light is on, install a new cartridge.

The image file is not in JPEG format. The printer dock can only print
JPEG file in standalone mode. Connect to a computer and use
EasyShare software to print BMP and TIFF format files.

Nothing happens
when you try to print
(from a docked
camera)

The camera is not properly seated on the connector. Reseat the
camera on the printer dock (

page 8

).

Re-establish the connection: remove, then reseat the camera on the
printer dock.

Make sure there is at least one picture in the camera’s internal
memory or memory card.

Nothing happens
when you try to print
(from a Kodak card
reader)

NOTE: The Kodak EasyShare printer dock is compatible with the Kodak 8-in-1 card reader

(sold separately). Other Kodak USB card readers may work with the printer dock;
however, other manufacturers’ card readers are not supported.

Check the USB connections from the card reader to the printer dock
(

page 14

).

Re-establish the connection: disconnect, then reconnect the USB
cable from the card reader to the printer dock.

Make sure a memory card is inserted and that there is at least one
picture on the memory card.

Nothing happens
when you try to print
(from a PictBridge
compatible camera
or device)

Check the USB connections from the PictBridge compatible camera
or device to the printer dock (

page 15

).

Re-establish the connection: disconnect, then reconnect the USB
cable from the PictBridge compatible camera or device to the printer
dock.

Make sure there is at least one picture in the PictBridge compatible
camera or device’s internal memory or memory card.

Make sure the connected camera or device is PictBridge compatible.
See your camera or device user’s guide for details.

Problem

Cause and/or solution

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