Kodak Series 3 User Manual

Page 60

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53

www.kodak.com/go/support

Troubleshooting

Nothing happens
when you try to print
(from computer)

■

Check the USB connections from the printer dock to the computer
(

page 24

).

■

The computer may be transferring pictures. Wait a few seconds, then
try again.

■

Access the printer menu for your system. Remove check marks next
to Pause Printing and Offline, if checked.

■

Close unnecessary software applications. Disconnect then reconnect
the USB cable from the printer dock to the computer (

page 24

).

■

Make sure you are using the a model U-5A USB cable included with
your printer dock. Other USB cables are not supported.

■

Make sure Kodak EasyShare software is installed (

page 22

). Install if

necessary. If you choose Custom installation, make sure to install the
printer driver.

■

Uninstall, then reinstall Kodak EasyShare software (

page 22

).

■

Make sure your computer meets the minimum system requirements.
Upgrade your system if necessary.

Nothing happens
when you try to print
(from a Bluetooth
technology enabled
device)

■

The internal Bluetooth radio is off. Turn it on by pressing the
Bluetooth button,

, then try again.

■

Move within range of the Bluetooth radio signal (30 ft., or 10 m).

■

The Bluetooth technology enabled device does not find the printer
dock. On the device, turn wireless technology to On, then repeat the
discovery process.

■

The Bluetooth technology enabled device does not use an OPP or
FTP profile

.

Problem

Cause and/or solution

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