Troubleshooting – KITCHENAID KERA205 User Manual
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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■
Is the power supply cord unplugged? Plug into a grounded 
outlet.
■
Has a household fuse blown, or has a circuit breaker 
tripped? Replace the fuse or reset the circuit.
Cooktop will not operate
■
Is the control knob set correctly? Push in knob before 
turning to a setting.
■
Is the simmer switch ON? Turn the simmer switch OFF for 
normal operation.
Excessive heat around cookware on cooktop
■
Is the cookware the proper size? Use cookware about the 
same size as the surface cooking area, element or surface 
burner. Cookware should not extend more than ½" (1.25 cm) 
outside the cooking area.
Hot surface indicator light stays on
■
Does the hot surface indicator light stay on after control 
knob(s) have been turned off? See “Cooktop Controls” 
section.
Cooktop cooking results not what expected
■
Is the proper cookware being used? See “Cookware” 
section.
■
Is the control knob set to the proper heat level? See 
“Cooktop Controls” section.
■
Is the appliance level? Level the appliance. See the 
Installation Instructions.
Oven will not operate
■
Is the electronic oven control set correctly? See 
“Electronic Oven Control” section.
■
Has a delay start been set? See “Timed Cooking” section.
■
On some models, is the Control Lock set? See “Control 
Lock” section.
■
On some models, is the Sabbath Mode set? See “Sabbath 
Mode” section.
Oven temperature too high or too low
■
Does the oven temperature calibration need adjustment?
See “Oven Temperature Calibration” in “Options - Style 1” or 
“Options - Styles 2 and 3” section, depending on your model.
Display shows messages
■
Is the display showing “SET CLOCK”? There has been a 
power failure. Clear the display. See “Oven Displays” section. 
On some models, reset the clock, if needed. See “Clock/
Timer Display” section.
■
Is the display showing a letter followed by a number?
Press OFF to clear the display. If it reappears, call for service. 
See “Assistance or Service” section.
Self-Cleaning cycle will not operate
■
Is the oven door open? Close the oven door all the way.
■
Has the function been entered? See “Self-Cleaning Cycle” 
section.
■
On some models, has a delay start Self-Clean cycle been 
set? See “Self-Cleaning Cycle” section.
■
Has a delay start been set? See “Timed Cooking” section.
Oven cooking results not what expected
■
Is the appliance level? Level the appliance. See the 
Installation Instructions.
■
Is the proper temperature set? Double-check the recipe in 
a reliable cookbook.
■
Is the proper oven temperature calibration set? See “Oven 
Temperature Calibration” in “Options - Style 1” or “Options - 
Styles 2 and 3” section, depending on your model.
■
Was the oven preheated? See “Bake,” “Broil,” “EASY 
CONVECT™ Conversion,” “Convection Bake,” “Convection 
Roast,” “Convection Broil” or “Auto Convection Baking” 
section.
■
Is the proper bakeware being used? See “Bakeware” 
section.
■
Are the racks positioned properly? See “Positioning Racks 
and Bakeware” section.
■
Is there proper air circulation around bakeware? See 
“Positioning Racks and Bakeware” section.
■
Is the batter evenly distributed in the pan? Check to make 
sure batter is level in the pan.
■
Is the proper length of time being used? Adjust cooking 
time.
■
Has the oven door been opened while cooking? Oven 
peeking releases oven heat and can result in longer cooking 
times.
■
Are baked items too brown on the bottom? Move rack to 
higher position in the oven.
■
Are pie crust edges browning early? Use aluminum foil to 
cover the edge of the crust and/or reduce baking 
temperature.