Kenmore 625.348460 - Manual (Page 17)

CARE OF YOUR SOFTENER
SECTION 3
17
3D. HELPFUL HINTS CHECKLIST
... TO HELP YOU SAVE MONEY
If your water softener fails to work, make the following easy checks. Often, you will find what's wrong
yourself and you won't have to call and wait for service. If, after making the checks, your softener still does
not work right, call your Sears Service Department, or call toll free, number 1-800-426-9345 for telephone
assistance.
NOTE:
Also read ERROR CODE, page 10. If an error code is not dispIayed, press and hold the SELECT button until
(example:000 Ć Ć) shows in the display. Then press SELECT again and hold until an SC code appears. It
must show SC21. If any other SC number shows, the softener computer is working on incorrect input and
would probably be the cause of the problem. To set SC21, press either the UP or DOWN button.
Then, press select to return a flashing 12:00 AM display, and reset the timer, page 6.
PROBLEM CAUSE CORRECTION
WATER HAS SALTY
TASTE Softener not recharged immediately
after installation. See IMPORTANT note, pages 4 and 7. Use the RE-
CHARGE NOW feature to start an immediate recharge,
and open soft water faucets to purge salt taste.
Lost electric power during a re-
charge. Restore power, reset timer if needed, and open soft water
faucets to purge salt taste.
NO SOFT WATER No salt in storage tank, or salt
bridged. Refill with salt, or break the salt bridge (page 14). Use the
RECHARGE NOW feature to start a recharge.
Transfomer unplugged at the wall
outlet, or power cable leads loose,
fuse blown, circuit breaker popped, or
circuit switched off. Check for loss of power due to any of these and correct.
With the power back on, look at the time display and read
PROGRAM MEMORY, page 10.
Manual bypass valve(s) in bypass
position. Look at FIG. 12 on page 18. Move the stem in a single
valve to service. In a 3-valve bypass, open the inlet and
outlet valves, and be sure to fully close the bypass valve.
Dirty, plugged or damaged nozzle &
venturi. Take apart and clean or replace damaged parts (see
page 15).
Valve drain hose plugged. The drain hose must not have kinks, sharp bends, or be
raised too high above the softener (see page 16 in your
installation manual).
WATER HARD SOME-
TIMES Hardness number setting too low. Press and release the SELECT button until HARDNESS
shows in the display. Read the hardness number in the
display and be sure the same grains per gallon number
is shown on your water analysis report. See page 7 to re-
set. Press and release the SELECT button until the pres-
ent time shows in the display.
Using hot water when softener is re-
generating. Avoid using hot water during this time because the water
heater refills with hard water (see Automatic Bypass,
page 13).
Increase in the grains of hardness in
your water supply. Ask your Sears retail store for a new water analysis.
Then make a new hardness number setting (page 7).