Konftel 60W - Manual (Page 20)

ENGLISH
I
II
I
II
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Some problems that may arise when using the Konftel 60W are described below.
Connection and pairing
1. The Konftel 60W does not appear in the display when you try to add a new
device to the phone. Make sure you have followed the instructions on page 3.
Check or redo the settings in the phone.
2. A special Bluetooth function (pages 6-7) that is supported by your phone does
not work with the Konftel 60W. Re-add your phone using another ”pairing mode”
by pressing the Tuning button for 4 seconds instead of 2 seconds until you hear
2 beeps. The Konftel 60W will then appear as a handsfree profile device instead
of a headset profile device.
Connection with switchbox to a system telephone
1. Is the Konftel 60W properly connected? See the page on connecting a
telephone.
2. Are the LEDs red? If so the Mute button is activated. Press the button to
deactivate.
3. Have you added extension cables to the system? Remove the cables and then
reconnect them to see if the system is working.
4. Check the Selector switch position on the bottom of the switchbox. The Selector
switch position can be set to I or II depending on which system telephone your
Konftel 60W is connected to.
Manufacturer PBX type Selector
switch position
ERICSSON MD110 I
BUSINESS PHONE I
NORTEL MERIDIAN 1 I
COSMOS I
PHILIPS SOPHO II
ERGOLINE I
ALCATEL 4200 I
4400 I
SIEMENS HIPATH I
HICOM I
For other switch types, first select position I and then position II.
Connection to computer
If calls are audible through the computer headset but not through the Konftel 60W,
check that the software and sound card are configured to handle full duplex.
Tro u b l e s h o o t i n g