Kodak EasyShare 350 - Manual (Page 32)

26 www.kodak.com/go/support
Troubleshooting
Pictures are
cropped ■ Adjust cropped pictures using Kodak EasyShare software on computer.
■ Select proper paper size in print options if printing from an application on
computer.
A selected
picture does not
print ■ Image file may be corrupt. Review picture on camera or computer and
delete, if necessary.
■ The image file may not be JPEG format. The photo printer can only print
JPEG files in standalone mode. Connect to computer (
page 15 ) and use
EasyShare software to print BMP and TIFF formats.
Nothing
happens when
trying to print ■ Check power connections ( page 3 ).
■ Remove Paper tray; make sure paper properly loaded ( page 5 ).
■ Load paper when Paper light glows steady red ( page 5 ).
■ Make sure cartridge is properly loaded ( page 4 ). Load new cartridge
when Cartridge light is on.
Nothing
happens when
trying to print
(from PictBridge
enabled device) ■ Check USB connections from PictBridge enabled device to photo printer
(
page 11 ).
■ Re-establish connection: disconnect USB cable from PictBridge enabled
device to photo printer, then reconnect.
■ Make sure at least one picture is in PictBridge enabled device’s internal
memory or memory card.
Nothing
happens when
trying to print
(from computer) ■ Make sure computer meets minimum system requirements. Upgrade your
system, if necessary.
■ Check USB connections from photo printer to computer ( page 15 ).
■ Access printer menu for your system. Remove any check marks next to
Pause Printing and Offline.
■ Close unnecessary software applications. Disconnect USB cable from
photo printer to computer (
page 15 ), then reconnect.
■ Install Kodak EasyShare software ( page 12 ). For Custom installation,
install printer driver.
■ Uninstall Kodak EasyShare software ( page 13 ), then reinstall.
Status Possible solution