Troubleshooting, Problem cause remedy – Kathrein Twin-PVR Satellite UFS 821si User Manual

Page 127

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127

Troubleshooting

In the event of a malfunction, first check all the cable connections and

operating states:

1. Receiver and TV set power plugs are connected to wall socket

2. Antenna cable on receiver input

3. Receiver and TV set correctly interconnected by a Scart or cinch

cable

4. Audio connections are made to hi-fi or Dolby Digital system as

appropriate (see previous page)

5. Receiver and TV set (hi-fi/Dolby Digital system) are switched on

(check power indicators)

6. Receiver is responding to remote control

A selection of troubleshooting tips is offered below.

Problem

Cause

Remedy

“No signal!!” warning appears on some

or all channels

Antenna signal of satellite reception

system missing or faulty. Incorrect

oscillator frequencies set in LNB

Configuration menu. Only one cable

from satellite system connected

Consult an antenna specialist to have

it checked and repaired as necessary.

On “Installation” menu check LNB

configuration for satellite in question:

High L.O. “10.600” GHz and Low L.O.

“9.750” GHz, and change as necessary

Connect tuner input “LNB2 IN” with

second cable (connect coaxial cable

with F connection of SAT socket). OR:

On “Installation” menu change LNB

configuration tuner input to “#1” (if only

one satellite being received)

Remote control no longer responding

Receiver or remote control command

set may have been unintentionally

changed

Set infrared code 1, as described in

operating manual under “Remote

Control RC 660”; check batteries

Wrong time being displayed

“Summer Time” setting wrong. An

incorrect time was imported from the

reception signal

On “System Setup” - “Time Setup”

menu check “Summer Time Enabled”

and change as necessary Switch off

receiver at mains switch from current

channel, e.g. ARD or ZDF, wait 10

seconds and then switch back on

The following channels cut out or “Poor

signal or no signal!!” appears: PRO 7,

SAT 1, Kabel 1, DSF,N 24, Tele 5, 9

Live, HSE 24 and Sonnenklar TV

DECT telephones are operating

on the same frequency as these

channels. Interference may occur due

to inadequate level or poor screening

factor of cable

Consult your antenna specialist

Black or blue screen, no on-screen

displays

Scart connection to TV deactivated by

accidentally pressing 0 button

Keep pressing 0 button until TV picture

reappears on-screen

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