Appendix, Troubleshooting guide – Konica Minolta E500 User Manual

Page 73

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EN-72

APPENDIX

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Troubleshooting Guide

Symptom

Possible causes

Solutions / Corrective Actions

Power does not

turn on.

Camera suddenly

powers down.

Image is not captured

when the shutter

button is pressed.

Flash does not fire.

Continuous shooting

is not possible.

Cannot transfer files

over a USB connection.

*

Load new or fully charged battery.

*

Load the battery in the correct direction.

*

Close the battery cover correctly.

*

Properly connect the AC power

adapter.

* Set the option of POWER OFF to OFF.

* Turn the power back on or replace

with new battery.

* Rotate the mode dial to

, P,

,

,

or

.

*

Transfer the desired files to your

computer and then delete unnecessary

files, or use a different memory card.

*

Select a different flash mode.

*

Select [SINGLE] in the capture mode.

* Select a different self-timer mode.

*

Insert a new SD memory card.

*

Check all connections.

*

Install the USB driver on your computer.

*

Turn on the camera.

* Set the camera USB mode to [PC].

*

The battery has run out.

*

The battery is not oriented correctly.

*

The battery cover is not closed properly.

*

The AC power adapter (optional)

is disconnected.

*

The function of POWER OFF in the mode

has been activated.

*

The battery has run out.

*

The camera is in the

mode.

*

Memory is full.

*

NO FLASH is selected in flash mode.

*

The camera is in BURST/AEB/

(Video) mode.

* The self-timer is set to self-timer (10+2) mode.

*

The capacity of the built-in memory or

SD memory card is full.

*

USB cable is not connected securely.

*

USB driver is not installed.

*

Camera is turned off.

* The camera USB setting is not in PC mode.

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