Troubleshooting, Problem cause remedy – Kathrein UFS 922 si User Manual

Page 166

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166

Troubleshooting

In the event of a malfunction, first check all the cable connections and operating states:
1. Receiver and TV set power plugs are connected to wall socket
. Antenna cables are connected to the receiver input

3. Receiver and TV set are correctly connected to each other by a HDMI or Scart or cinch cable

4. Audio connections are made to the Hi-Fi or Dolby Digital system as appropriate

5. Receiver and TV set (Hi-Fi/Dolby Digital system) are switched on (check power indicators)
6. Receiver is responding to remote control

A selection of troubleshooting tips is offered below.

Problem

Cause

Remedy

A “No signal!” warning appears on some or
all channels

Antenna signal of satellite reception system
missing or faulty. Incorrect LNB frequencies

set in the “Tuner Configuration” menu.

Consult an antenna specialist to have
it checked and repaired as necessary.

Check the settings made in the “Settings”,

“Antenna & satellite”, “Tuner Configuration”
menu, and change them if necessary.

Remote control no longer responding

Receiver or remote control command set
may have been unintentionally changed

Set infrared code 1 as described in this

manual under “Main menu settings”, “Basic

settings”, “Setting the remote control code”,
check the batteries

Wrong time being displayed

“Summer Time” setting wrong. An incorrect
time was imported from the reception
signal

Check “Summer Time Enabled” in the

“Settings” “Date and Time Setup” menu

and change it as necessary Use the power
switch to switch the receiver off from the

current channel, e.g. Das Erste or ZDF, wait
10 seconds and then switch it back on

The following channels cut out or “No or

bad signal!” appears: DSF, Tele 5, HSE 24

and Sonnenklar TV

DECT telephones operate on the same
frequency as these channels. Interference
may occur due to inadequate level or poor
shielding of cable

Consult your antenna specialist

Black or blue screen, no on-screen
displays

Scart connection to TV deactivated by
accidentally pressing the 0 button

Keep pressing the 0 button until the TV
picture reappears on the screen

Network problem

Check that the (cross-over) network cable is
correctly connected at the PC and receiver
(clicked home)

Refer to your PC or network specialist

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