Keyboard problems, Pointing device problems, Keyboard – Lenovo Z61t User Manual

Page 27: Problems, Pointing, Device, Solving, Computer

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Keyboard

problems

Problem:

All

or

some

of

the

keys

on

the

keyboard

do

not

work.

Solution:

v

If

the

problem

occurred

immediately

after

the

computer

returned

from

standby

mode,

enter

the

power-on

password

if

one

has

been

set.

v

If

an

external

numeric

keypad

or

a

mouse

is

connected:

1.

Turn

off

the

computer.

2.

Remove

the

external

numeric

keypad

or

the

mouse.

3.

Turn

on

the

computer

and

try

using

the

keyboard

again.

If

the

keyboard

problem

is

resolved,

carefully

reconnect

the

external

numeric

keypad,

external

keyboard,

or

mouse,

making

sure

that

you

have

seated

the

connectors

properly.

If

keys

on

the

keyboard

still

do

not

work,

have

the

computer

serviced.

v

If

an

external

PS/2

®

keyboard

is

connected,

the

numeric

keypad

on

your

computer

does

not

work.

Use

the

numeric

keypad

on

the

external

keyboard.

Problem:

A

number

appears

when

you

type

a

letter.

Solution:

The

numeric

lock

function

is

on.

To

disable

it,

press

and

hold

Shift

or

Fn

and

then

press

NmLk

(ScrLk).

Problem:

All

or

some

of

the

keys

on

the

external

numeric

keypad

do

not

work.

Solution:

Make

sure

that

the

external

numeric

keypad

is

correctly

connected

to

the

computer.

Pointing

device

problems

Problem:

The

mouse

buttons

do

not

work.

Solution:

If

your

ThinkPad

computer

has

the

TrackPoint

only,

this

problem

may

occur.

Change

the

mouse

driver

to

Standard

PS/2

Port

Mouse

,

and

then

reinstall

PS/2

TrackPoint

.

Drivers

are

provided

in

the

C:\SWTOOLS\DRIVERS

directory

on

your

hard

disk

drive.

If

your

hard

disk

drive

does

not

contain

device

drivers,

refer

to

the

ThinkPad

Web

site.

For

access

to

this

Web

site,

press

the

ThinkVantage

button

and

open

the

Productivity

Center.

Problem:

The

scrolling

or

magnifying

glass

function

does

not

work.

Solution:

Check

the

mouse

driver

in

the

Device

Manager

window,

and

make

sure

that

the

PS/2

TrackPoint

driver

is

installed.

Solving

computer

problems

Chapter

3.

Solving

computer

problems

19

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