Lucent Technologies INTUITY Voice/FAX Messaging - Manual (Page 19)

13
Composing a Single Voice-fax Extension
Greeting
Fax messaging is a new capability and many callers will be unfamiliar with it at
first. Callers will find it helpful if you record a greeting that briefly instructs them
about your fax messaging.
Explain how to transmit a fax:
“This is Richard Hyatt at Gobels & Nixon. I’m away from my desk; please
leave a message at the tone. If you want to include a fax with your
message, press
START on your fax machine when you finish speaking. If
you want to send only a fax, press START on your fax machine now.”
Composing a Greeting If You Have a
Personal Fax Extension
While it is a true mailbox, a personal fax extension also acts as a storage site to
reduce the memory limits of a single voice-fax extension for users who receive
many faxes.
Callers cannot address voice messages to your personal fax extension.
■
A personal fax extension stores faxes only. If you have a personal fax
extension, the system automatically sends faxes to this extension.
■ Fax messages addressed to your fax extension do not ring your
telephone.
■ Fax messages addressed to your fax extension do trigger your
message light.
■ Like voice-mail headers and voice messages, fax headers addressed to
your personal fax extension are stored in your primary mailbox.
■
In the case of a voice-fax message, a caller must address the message
(both fax and voice) to your primary mailbox.