Lenovo 3000 Y410 - Manual (Page 50)

Solving Computer Problems
42 Lenovo 3000 Y410 User Guide
A Password Problem
Keyboard Problems
Problem: My screen goes blank while the computer is on.
Solution: Your screen saver or power management may be enabled. Do
one of the following to exit from the screen saver or to resume
from sleep or hibernation mode:
• Touch the touch pad.
• Press a key.
• Press the Power button.
Problem: I forgot my password.
Solution: • If you forgot your user password, you must take your
computer to a Lenovo authorized servicer or a marketing
representative to have the password canceled.
• If you forgot your HDD password, Lenovo authorized
servicer cannot reset your password or recover data from the
hard disk. You must take your computer to a Lenovo
authorized servicer or a marketing representative to have the
hard disk drive replaced. Proof of purchase is required, and a
fee will be charged for parts and service.
• If you forget your supervisor password, Lenovo authorized
servicers cannot reset your password. You must take your
computer to a Lenovo authorized servicer or a marketing
representative to have the system board replaced. Proof of
purchase is required, and a fee will be charged for parts and
service.
Problem: A number appears when you type a letter.
Solution: The numeric lock function is on. To disable it, press Fn + Insert.
Problem: All or some of the keys on the external numeric keypad do not
work.
Solution: Make sure that the external numeric keypad is correctly
connected to the computer.
Lenovo 3000Y410 UG.book Page 42 Friday, September 14, 2007 1:37 PM