Life Fitness Heavy Duty Power Rack - Manual (Page 4)

4
LIMITED WARRANTY
WHAT IS COVERED
This Hammer Strength commercial exercise equipment (Signature Benches and Racks) is warranted to be free of all
defects in material and workmanship to the original purchaser for the specific items and duration listed:
O
10 years on structural frame
O
1 year on grips
O 1 year for rust or corrosion of structural frame. Scratches or scrapes where the subsurface of the unit has been
exposed must have been properly repaired by the customer.
O
90 days on upholstery and any items not specified (including labor).
Hammer Strength will ship to you at our expense, any repair parts covered by the warranty as stated. If the Product is
deemed not repairable by Hammer Strength authorized personnel, we reserve the right to replace any part or the entire
Product at our option within the stated warranty period.
WHAT IS NOT COVERED
Any failures or damage caused by unauthorized service, misuse, accident, negligence, improper assembly or installation,
debris resulting from construction activities in the vicinity of the Product, any alterations or modifications made to the
Product without written authorization by Hammer Strength, or by failure on your part to use, operate, and maintain the
Product as set out in your Operation Manual. All terms of this warranty are void if this product is moved beyond the conti-
nental borders of North America (excluding Hawaii) and are then subject to the terms provided by that country's autho-
rized Hammer Strength Representative.
TRANSPORTATION & INSURANCE FOR SERVICE
If the Product or any covered part must be returned to a service facility for repairs, Hammer Strength will pay all trans-
portation and insurance charges for the first year. You are responsible for transportation and insurance charges for year
2 and beyond.
HOW TO GET PARTS & SERVICE
Simply call Customer Support Services at (800) 351-3737 or (847) 451-0036, Monday through Friday from 8:00 a.m. to
6:00 p.m. Central Standard Time, and tell them your name, address and the serial number of your Product. They will tell
you how to get a replacement part, or, if necessary, arrange for service where your Product is located or advise you on
how and where to ship the Product for service. Before shipping:
1. Obtain a Return Authorization Number (RA#) from Customer Support Services
2. Securely pack your Product (use the original shipping carton, if possible)
3. Write the RA# on the outside of the carton
4. Insure the Product, and
5. Include a letter explaining the defect or problem and a copy of your proof of purchase if you believe the service
is covered by warranty
Life Fitness World Headquarters
Attn: CSS Help Desk
5100 N. River Rd.
Schiller Park, IL. 60176