Chapter 6. troubleshooting, Chapter, Troubleshooting – Lenovo 41N5631 User Manual
Page 39
Chapter
6.
Troubleshooting
Computer
problems
can
be
caused
by
hardware,
software,
or
user
error.
The
information
in
this
section
might
be
useful
to
help
you
solve
problems
or
to
gather
helpful
information
you
can
pass
on
to
a
service
technician.
You
might
also
need
to
refer
to
your
computer,
operating-system,
or
sound-adapter
publications.
Review
the
following
list
for
any
problem
descriptions
that
might
fit
your
situation.
USB
Super
Multi-Burner
drive
is
not
recognized
by
operating
system
or
power
indicator
is
not
lit.
1.
Ensure
that
a
USB
signal
cable
goes
from
the
host
pc
to
the
USB
signal
.
Ensure
that
either
the
AC
adapter
is
plugged
in
or
a
second
USB
cable
goes
to
the
host
pc
and
the
USB
power
end
connector
of
the
drive.
Power
indicator
on
the
top
of
the
drive
should
light
up.
2.
Ensure
that
all
of
the
cables
are
seated
properly
and
if
used,
the
AC
adapter
is
plugged
into
a
powered
outlet.
You
cannot
create
a
multi-session
disc.
Be
sure
that
there
is
enough
space
left
on
the
disc
for
another
session.
Writing
a
session
requires
lead-in
and
lead-out
space
(about
15
MB)
in
addition
to
the
data
that
is
recorded.
You
cannot
successfully
write
to
a
CD-R,
CD-RW,
DVD-R,
DVD-RW,
or
DVD-RAM
disc.
Take
the
following
actions:
1.
Use
AC
adapter
mode
as
shown
in
Configuration
1.
2.
Verify
that
the
process
is
not
being
interrupted
by
a
screen
saver,
an
antivirus
program,
an
Internet
or
program,
or
other
software.
Disable
the
functions
that
might
interrupt
the
write
operation.
Note:
Replace
the
disc
if
it
is
bad
or
scratched.
3.
Verify
that
the
hard
disk
has
been
defragmented.
4.
Consult
the
hard
disk
drive
manufacturer
or
vendor
if
an
older
hard
disk
drive
is
conducting
a
thermal
recalibration
during
a
write
operation.
5.
Disable
the
Windows
Auto
Insert
Notify
function
on
your
CD-ROM
and
CD-RW
drives
6.
Remove
the
UDF
Reader
if
installed
by
mistake
on
your
computer,
with
the
USB
2.0
Multi-Burner
drive.
You
cannot
eject
a
CD
or
DVD
disc
.
(See
Emergency
eject
procedure
on
page
1-5).
Take
the
following
actions
after
ensuring
that
the
drive
is
not
in
the
process
of
writing
to
a
disc:
1.
Eject
the
disc
through
software.
2.
Use
the
Eject
button.
3.
Turn
off
the
computer.
Wait
45
seconds;
then
turn
on
the
computer
and
try
using
the
Eject
button
again.
4.
If
other
methods
do
not
work,
use
the
emergency
eject.
You
cannot
read
from
the
CD
or
DVD
disc
after
successfully
writing
to
it
.
Take
the
following
actions:
©
Lenovo
2006.
Portions
©
IBM
Corp.
2003.
6-1