Lantronix UBOX 2100 - Manual (Page 58)

7: Troubleshooting
UBox User Guide 58
‹ Your name, and your company name, address, and phone number
‹ Lantronix model number
‹ Software version
‹ Description of the problem
‹ Status of the unit when the problem occurred (please try to include
information on user and network activity at the time of the problem)