Troubleshooting when using 3d mode, Troubleshooting when, Using 3d mode – LG D2342P User Manual

Page 17

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17

ENG

ENGLISH

TROUBLESHOOTING

Display image is incorrect
The screen color is mono or

abnormal.

y

Check if the signal cable is properly connected and use a screwdriver
to fasten if necessary.

y

Make sure the video card is properly inserted in the slot.

y

Set the color setting higher than 24 bits (Color Quality) at Control
Panel

Settings.

The screen blinks.

y

Check if the screen is set to interlace mode and if yes, change it to the
recommend resolution.

Do you see an "Unrecognized monitor, Plug&Play (VESA DDC) monitor found" message?
Have you installed the display

driver?

y

Be sure to install the display driver from the display driver CD (or
diskette) that comes with your display. Or, you can also download the
driver from our web site: http://www.lg.com.

y

Make sure to check if the video card supports Plug&Play function.

TROUBLESHOOTING WHEN USING 3D MODE

I can see a swirling oil-like pattern on the monitor when the monitor is turned off.

y

This is caused by the interference of external light in the air layer between the LCD surface and 3D filter.

The pattern becomes almost invisible when you turn on the power again.

I cannot see 3D image properly
If you are not using the glasses

provided with the monitor,

y

When you view 3D images with this monitor, it is very important
that you use the glasses provided with the monitor. The glasses are
designed to compensate optically for the 3D filter attached to the
surface of the monitor. If you wear third-party glasses, you may not
see 3D images properly on the monitor.

If you view 3D images outside the

optimal viewing angle or distance,

y

The optimal viewing angle of this monitor is between -4° to 8°
degrees; the optimal viewing distance is between 50 cm to 70 cm from
the monitor. When you view 3D images outside the optimal viewing
angle or viewing distance, the images may look overlapped or not be
displayed properly in 3D.

If you have not set the resolution,

y

Please set the resolution of the monitor to the maximum (1920 x
1080 @ 60 Hz) in the display settings. The 3D software may not work
properly if the resolution is not set to the maximum.

If the images that your left and right

eyes see are reversed,

y

The stripe images in the odd-numbered lines are the ones that your
right eye sees on the monitor. If you only see the stripe images, not
3D images, set the images for your right eye to be displayed in the
odd-numbered lines by changing the player or viewer option of the 3D
software.

I cannot see 3D but only 2D images.

y

This monitor works both in 2D and 3D mode. You can view a video in
3D if it is made in 3D. If you try to view 2D images in 3D, they might
not be displayed properly or you may experience poor picture quality.

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