Appendix f: troubleshooting – Logitech Squeezebox Duet User Manual

Page 32

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Squeezebox

Duet User Guide

31

Appendix F: Troubleshooting

When setting up the Controller, my network does not appear.

The most common cause is lack of signal strength. Either the Controller is too
far away from the wireless router, or there is something interfering with the
signal.

Another possibility is that the wireless network has been configured to not
broadcast its network name (SSID) for security purposes. If this is the case,
the network name can be manually entered into the Controller. Select Other
Network and then use the following screen to enter the network name with
the

scroll wheel

.

When setting up the Receiver, my player does not appear.

Check the status light on the button in the front of the player. Flashing Red is
normal and indicates that the player is ready to be set up. If it is not flashing
red (for example, if the player was previously set up and we are repeating the
setup process on the Controller), press and hold the button until it flashes
red. Then, the receiver name should appear on Squeezebox Controller’s
display within a few seconds.

Players are displayed in the format Squeezebox XXXXXX, where XXXXXX is the
last six digits of the player’s MAC address. The MAC address is found on the
bottom of the player. For example, if the player’s MAC address is:

00:08:67:05:03:09

It will appear in the Set Up Receiver menu as Squeezebox 050309.

Other possible causes:

Check that the player is plugged into a power outlet.

Confirm that the player is in range of the wireless network. If it’s

on the outer fringes of the network, consider temporarily moving
it closer to the wireless router for the purposes of setup and
demonstration. The Squeezebox Receiver can also be connected to
a router via an ethernet cable.

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