Technical support(faq) – Lenovo LXH-GJ17L3 User Manual

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TECHNICAL SUPPORT (FAQ)

Problem & Question

Possible Solution

Power LED is not on

*Check if the Power Switch is in the ON

position

*Power Cord should be connected
*Check the Power socket.
*Replace new Power Cord.

No picture, the LED indicator is
light up

*The Signal Cable should be completely

connected to the computer.

*If it is orange, then the monitor and the

computer are in dormancy mode. You
need press your keyboard or move the
mouse to reactivate the system.

*If it is blue, please adjust the

brightness and contrast by OSD menu.

*Check that the computer is switched on.
*Check that the signal’s pin are bent or

broke.

Picture is gray

*adjust the brightness and contrast

controls.

Picture bounces or a wave
pattern is present in the picture

*Move electrical devices that may cause

electrical interference.

Picture is fuzzy

*17” LCD monitor’s true (physical)

resolution is 1280 x 1024. Under the
resolution, it will get the best display.

Missing one of the primary
colors (RED, GREEN, or
BLUE)

*Inspect the monitor’s video cable and

make sure that none of the pins are
bent or broke (the pin’s number
reference to figure 6)

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