Lexmark 4200 Series User Manual

Page 21

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background image

Diagnostic information

2-5

4413-XXX

Scanner problems

Paper feed problems

Symptom

Action

Light does not turn on

Go to the

“CIS assembly service

check” on page 2-8

.

• Scanned images are faded, or

colors are dull, blurry or fuzzy.
Images are slanted or crooked
and the straight lines in the
image appear to be jagged or
uneven.

• Blank copies

Go to the

“Scan/copy quality

service check” on page 2-17

.

• Scanner motor does not run
• Document sensor does not

work

Go to the

“Scanner motor with

gear assembly service check” on
page 2-9

.

Go to the

“Control panel

problems” on page 2-3

.

• CIS white roller assembly slips
• Paper does not feed correctly

Go to the

“Paper path service

check” on page 2-13

.

Symptom

Action

• Fails to pick paper
• Picks more than one sheet of

paper

• Picks paper but fails to feed
• Paper jams
• Paper fails to exit
• Noisy paper feed

Go to the

“Paper feed service

check” on page 2-11

.

Envelopes fail to feed

Go to the

“Paper feed service

check” on page 2-11

.

Paper skews

Go to the

“Paper path service

check” on page 2-13

.

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