Cisco confidential--first draft, Spa9x2 phone field reference – Linksys BUSINESS SPA922 User Manual

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Linksys SPA9x2 Phone Administration Guide

Cisco Confidential--First Draft

149

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SPA9x2 Phone Field Reference

Referral Services Codes

These codes tell the SPA9x2 what to do when the user
places the current call on hold and is listening to the
second dial tone.

One or more *code can be configured into this
parameter, such as *98, or *97|*98|*123, etc. Max total
length is 79 chars. This parameter applies when the user
places the current call on hold (by Hook Flash) and is
listening to second dial tone. Each *code (and the
following valid target number according to current dial
plan) entered on the second dial-tone triggers the
SPA9x2 to perform a blind transfer to a target number
that is prepended by the service *code.

For example, after the user dials *98, the SPA9x2 plays a
special dial tone called the Prompt Tone while waiting
for the user the enter a target number (which is checked
according to dial plan as in normal dialing). When a
complete number is entered, the SPA9x2 sends a blind
REFER to the holding party with the Refer-To target
equals to *98<target_number>. This feature allows the
SPA9x2 to hand off a call to an application server to
perform further processing, such as call park.

The *codes should not conflict with any of the other
vertical service codes internally processed by the
SPA9x2. You can empty the corresponding *code that
you do not want to SPA9x2 to process.

Parameter

Description

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