Viewing call history, Caller and called name matching, Web admin tabs – Linksys BUSINESS SPA922 User Manual

Page 31: Viewing call history” section on, Getting started

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Linksys SPA9x2 Administration Guide

24

Viewing Call History

Getting Started

Viewing Call History

Three call logs are maintained for each phone:

Redial List—a redial entry is added when dialing is completed, regardless if the number is
correct or the call is successful.

Answered Calls—an answered entry is logged when the incoming call is answered.

Missed Calls—a missed entry is logged for each incoming call that rings but is not
answered.

To view or edit the directory, click Call History in the upper right corner of the web UI page.
You can also access it from the phone by pressing

Setup > 3 Call History.

The SPA9x2 phone keeps up to 60 entries per log in reverse chronological order. This history
is saved in the phone’s non-volatile memory.

Each entry is shown on the web page with the name, extension or phone number, and the
date-time of the call. If a name is not available, it does not appear.

Caller and Called Name Matching

When making an outgoing call, the SPA9x2 phone tries to find the dialed number in the
personal directory first, then from the missed call log, and finally from the answered call log.
If a match is found and the name field is present in the matched entry, it is shown on the call
screen as the called peer name.

For incoming calls, the phone tries to find the caller phone number in the personal
directory. If a match is found and the name field is present in the matched entry, it replaces
the current caller ID name on the call screen. The same name also goes into the incoming
call log. If a match is not found, or the name field is not present in the matched entry, the
current caller ID name is used (if it exists).

Web Admin Tabs

The following graphic shows all Admin Login advanced tabs that could appear on your web
UI pages. When viewing in User Login or basic view, fewer tabs are visible (as previously
discussed).

Each tab contains different parameters. Some tasks require you to set parameters in
different tabs.

For field reference about each parameter available on the web UI, see

Chapter 11, "SPA9x2

Phone Field Reference."

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