Troubleshooting guide – Planar LX1200 User Manual

Page 4

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Troubleshooting Guide

Power On/Off Issues

•

Remote PC power button

•

(third from right)

should be pressed and released to

turn on or off laptop. Similar to the actual laptop power button a press and
hold or repetitive presses will not work.

Ensure cabling is correctly installed and strain relieved.

•

Touchscreen Issues

•

Backlight button (far right) can be pressed twice to reset touchscreen.

•

Ensure latest touchscreen driver is used from -

•

http://apps.planar.com/downloads/touchscreen/

Ensure cabling is correctly installed and strain relieved.

•

Video Noise or Issues

•

Ensure ground strap is used and properly attached from monitor to computer.

•

Ensure cabling is correctly installed and strain relieved.

•

Thank you for choosing Planar’s LX1200 LCD touchscreen monitor.

Customer Service:

To view online documentation and frequently asked questions, or to send an email to our
technical support staff , please visit:

http://www.planar.com/support

1.866.PLANAR1 (1.866.752.6271)

To receive advanced notifi cation of product updates, please register your monitor at
www.planar.com/support.

11/2008
020-0967-00 Rev A

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