10 troubleshooting – Philips GOGEAR SA1MXX02P User Manual

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10 Troubleshooting

If the GoGear Mix is not working properly or

the display freezes, you can reset it without

losing data:

How do I reset the GoGear Mix?

Insert a pen tip or other object into the

reset hole located at the bottom of the

GoGear Mix. Hold until the player shuts

down.

If the reset option is unsuccessful, follow

the steps how to recover the GoGear

Mix with the Philips Device Manager:

1

On your computer, select Start >

Programs > Philips Digital Audio Player

> GoGear Mix Device Manager > Philips

Device Manager to launch the Philips

Device Manager.

2

Turn off the GoGear Mix before you

continue.

3

Press and hold the volume button

while you connect the GoGear Mix to

your computer.

4

Keep holding the key until the Philips

Device Manager acknowledges the

GoGear Mix and enters the recovery

mode.

5

On the computer, click the Repair

button and follow the instructions of the

Philips Device Manager to complete the

recovery process.

6

When the recovery is completed,

disconnect the GoGear Mix from your

computer.

7

Restart the GoGear Mix.

Tr

oubleshooting

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