Palm Tungsten T5 - Manual (Page 150)

CHAPTER 18 Common Questions
Tungsten™ T5 Handheld 141
What do I do if my handheld is not responding?
On rare occasions your handheld may not respond to tapping or pressing of buttons. If this
happens, first check that Keyguard is not turned on.
If Keyguard is off and your handheld is still not responding, you need to reset your handheld. A
soft reset tells your handheld to stop and start over again. This does not affect any of the
information or applications on your handheld.
Unscrew the black reset tool from the top of the stylus and use the tip of the tool to gently press
the reset button inside the hole on the back panel of your handheld.
If a soft reset does not unfreeze your handheld, you need to perform a hard reset. For instructions
see the User Guide on the web.
Can I open my handheld?
No, do not open your handheld; there are no serviceable parts inside. Opening your handheld
voids the warranty and is not recommended under any circumstances.
Tip
After a soft reset, the
Preferences screen
appears with the Date &
Time option highlighted
so you can reset the date
and time if necessary.
Reset button