Troubleshooting tips – Panasonic VA-20861 User Manual

Page 48

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48

Troubleshooting tips.

Problem

Possible Causes

What To Do

Surface units will not

Improper cookware

• Use pans which are flat and match the diameter

maintain a rolling boil

being used.

of the surface unit selected.

or cooking is not
fast enough

Surface units do not

Cooktop controls

• Check to see the correct control is set for the surface

work properly

improperly set.

unit you are using.

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or the circuit breaker
tripped.

Scratches (may appear

Incorrect cleaning

• Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

methods being used.

less visible in time as a result of cleaning.

glass surface

Cookware with rough bottoms

• To avoid scratches, use the recommended cleaning

being used or coarse particles

procedures. Make sure bottoms of cookware are clean

(salt or sand) were between

before use, and use cookware with smooth bottoms.

the cookware and the surface
of the cooktop.

Cookware has been slid
across the cooktop surface.

Areas of discoloration

Food spillovers not cleaned

• See the Cleaning the glass cooktop section.

on the cooktop

before next use.

Hot surface on a model

• This is normal. The surface may appear discolored

with a light colored glass

when it is hot. This is temporary and will disappear

cooktop.

as the glass cools.

Plastic melted to

Hot cooktop came into

• See the Glass surface—potential for permanent damage

the surface

contact with plastic placed

section in the Cleaning the glass cooktop section.

on the hot cooktop.

Pitting (or indentation)

Hot sugar mixture spilled

• Call a qualified technician for replacement.

of the cooktop

on the cooktop.

Frequent cycling

Improper cookware

• Use only flat cookware to minimize cycling.

off and on of

being used.

surface units

Control signals after

You forgot to enter

• Press the BAKE pad and desired temperature

entering cooking time

a bake temperature

or the SELF CLEAN pad and desired clean time.

or delay start

or cleaning time.

Food does not bake

Oven controls improperly set.

• See the Using the upper oven section.

or roast properly

Rack position is incorrect

• See the Using the upper oven section.

or the rack is not level.

Incorrect cookware or

• See the Using the upper oven section.

cookware of improper
size being used.

Oven thermostat needs

• See the Adjust the oven thermostat—Do it yourself!

adjustment.

section.

“Close Door” scrolls

The display will always

• This is a normal reminder to close the door when

in the display when

automatically remind you to

broiling.

BROIL is set

close the door.

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