Phonetics IMS-4000 - Manual (Page 85)

Chapter 3: Operation
After installation and programming have been completed, the Sensaphone IMS-4000 is fully
operational. This chapter explains how the IMS-4000 operates.
Alarm Delivery and Acknowledgment
The IMS-4000 can be programmed to contact specific users when an alarm occurs. A user may
be contacted depending on whether the alarm has already been acknowledged by another user, or
regardless of acknowledgement by other users. This allows flexibility in configuring your system
for the way you want alarms handled. When a user does not wish to be contacted if someone else
has already acknowledged the alarm, then we call this contact type an “Until Acknowledged” con-
tact. “Until Acknowledged” means that a user is on the call list until the alarm is acknowledged,
and once acknowledgement is received, this user is removed from the list. If a user always wants
to be contacted when an alarm occurs, we call this contact type “Inform Only.” This means that this
user will always receive notification of the alarm, regardless of acknowledgement by other users.
Alarm Acknowledgment
Alarms can be acknowledged six ways:
1) By entering your Usercode using a touch-tone telephone when prompted during a Voice
telephone call.
2) By calling in to the unit and entering your Usercode via touch-tone phone when prompted.
Only alarms that are in the User’s Class can be acknowledged. Note that the Intercall Delay
must be set to a minute or more to allow time to call in to the unit.
3) By logging-in to the IMS-4000 and clicking the Alarm Acknowledgment button on the status
screen for the Input in alarm. See sample below:
Figure 1: Alarm Acknowledgment button
4) By clicking the Ack button next to the input on the IMS web page.
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Chapter 3: Operation