Troubleshooting, Product specifications – Plantronics .Audio 655 User Manual

Page 13

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13

TROUBLESHOOTING

Headset was not in pairing mode when mobile

phone menu selections were made. See page 6

“Pairing”.
Incorrect menu selections were made on your

mobile phone. See page 6 “Pairing”.

Your phone did not locate the headset.

Repeat the pairing process on page 6.
Incorrect menu selections were made on your

mobile phone. Repeat the pairing process on page 6.

Mute is turned on. Press both sides of the

volume/mute button simultaneously.

The headset is not turned on. Press the call control

button for approximately 10 seconds until you hear

a beep or see the indicator light glow blue to turn

headset on.
Your headset is out of range. Move the headset

closer to the phone or Bluetooth device.
Your headset battery is drained. Charge your battery

using the AC charger, AAA battery, mini USB

charger, or vehicle charging adapter above.

See page 4 “Charging”.
The listening volume is too low. Press the volume/

mute button to increase the sound heard in the

headset.

My headset does not work

with my phone.

I did not enter my passkey.

Callers cannot hear me.

I cannot hear caller/dialing

tone.

PROBLEM

SOLUTION

Talk time*

Up to 3.5 hours

Standby time*

Approximately 80 hours

Charge time

3 hours

Range

Bluetooth standard 33 feet (10 meters)

Power requirements

5V DC – 300 mA

Battery type

Lithium Ion

Version

Bluetooth 2.0

Supports Bluetooth Hands-Free and Headset Profiles.

*Performance may vary by device.

PRODUCT SPECIFICATIONS

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