Panasonic EB-SC3 - Manual (Page 130)

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PANASONIC GSM MOBILE TELEPHONE
WARRANTY TERMS
1. This warranty is in addition to and does not in any way affect any statutory or other
rights of consumer purchasers. This warranty applies to the United Kingdom, Isle of
Man & Channel Islands only, for users in Eire, please contact your retailer or supplier.
The warranty period is 12 months from date of purchase and is applicable to the
original purchaser only.
2. The product is approved for use on GSM mobile telephone system and should only
be used for normal purposes and in accordance with the standard operating
instructions.
3. The warranty covers breakdowns due to manufacturing or design faults; it does not
apply to damage, however caused, wear and tear, neglect, incorrect adjustment or
repair, or to any items of a limited natural life.
4. In the event of failure, please take the following action:
• Refer to the instruction book in order to identify and possibly correct the problem.
• If the problem is due to coverage, reception or billing, please contact your air time
retailer or service provider whose number can be found from your monthly
invoice.
• If you cannot resolve the problem, contact the Panasonic Helpline on 08705
159159. Before you telephone have the following information to hand:
• The model and serial number of your telephone, and its phone number
• Your full address and post code
• A copy of your original invoice, receipt or bill of sale for the purchase of the
telephone.
5. If the problem cannot be resolved over the telephone, arrangements will be made to
repair the telephone. Remove the SIM from the telephone and store it in a safe place.
Please pack the telephone suitable for transit. Including in the packing:
• The mobile telephone
• The rechargeable battery
• AC Adaptor
• A copy of your invoice, receipt or bill of sale. (Note; it is the customers
responsibility to provide proof of warranty)
6. Panasonic will use reasonable endeavours to ensure your telephone is returned to you
within a maximum of 5 working days from reporting the fault to the Helpline. Please
note that delays in transit may be encountered for Channel Islands, Northern Ireland,
Isle of Man, Scottish Islands and other islands.
7. Your sole and exclusive remedy under this guarantee against us is for the repair, or at
our option the replacement, of the product, or any defective part or parts. No other
remedy, including, but not limited to, incidental or consequential damage or loss of
whatsoever nature shall be available to the purchaser.
8. Rechargeable batteries have a limited natural life, in order to prolong their life they
should only be used and charged as shown in the instruction book. Replacement
batteries may be purchased either from your retailer or the Helpline number shown
overleaf.