Philips AW5000 - Manual (Page 29)

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Occasional breaking of music streaming
Do one or all of the following:
• Move AW5000 closer to your Wi-Fi router.
• Remove any obstacles between AW5000
and your Wi-Fi router.
• Avoid using Wi-Fi channel which is
overlapped by the nearby Wi-Fi network.
• Check if your network speed is fast enough
(in cases where multiple devices share the
same router, the wireless performance may
be affected). Turn off the other devices
connected to your home router.
• Enable the Quality of Service (QoS)
option (if available on the Wi-Fi router).
• Turn off other Wi-Fi routers.
Music streaming failed with PC/Mac
• Temporarily disable the firewall and
security software to see whether it blocks
the ports that the media sharing software
(Media Manager) uses to stream content.
See the help documentation of your
firewall and security software on how to
unblock the ports used by wireless media
sharing.
• When you use iPod Touch/iPhone/iPad/PC/
Mac for music streaming, if the music play
breaks or stops, try to restart your iPod
Touch/iPhone/iPad, media sharing software,
or AW5000.
• Video streaming or FTP downloads may
overload your router and therefore may
cause interruptions during music streaming.
Try to reduce the load of your router.
The power/status indicator remains red. What
can I do?
• You need to recover the device with an
Ethernet cable.
1
Make sure that your router is connected to
the Internet.
2
Connect the device to the router through
an Ethernet cable.
3
Wait for automatic recovery of the device,
which may take up to 10 minutes.