Multiple lines, Multiple call appearances, Soundpoint – Polycom IP 600 SIP User Manual
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13
Multiple Lines
SoundPoint
®
IP 600 SIP can support up to six
lines, each associated with its own line key. 
Lines can be configured for local Directory 
Numbers (DNs), such as your main extension and 
private or shared lines or for Speed Dial shortcuts 
for outbound dialing. 
Typically, the top-most line key is reserved for 
the principle directory number of the telephone. 
Depending on how your telephone is configured, 
the display could resemble one of the displays 
shown:
Multiple Call Appearances
Each line configured on the telephone can have 
two call appearances. This is useful if there is 
an active call and an incoming call arrives on 
the same line. In the example shown, exten-
sion 2077 is in an outbound call with 2055. 
The second diagram shows an incoming call 
from John Brown. Soft key labels are updated 
on the display to enable the user to:
1.
Answer this second incoming call. The 
first call is automatically placed on Hold.
2.
Reject the second incoming call.
3.
Forward the second incoming call to 
another extension.
Answering the incoming call places the origi-
nal on Hold and refreshes the soft key labels as 
indicated (last illustration).
A user can also place another outbound call on 
the same first line. Press 
Hold during the first
call and press
NewCall to obtain dial tone for a
second call.
Hold
Del
Sel
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Hold
Del
Sel
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Hold
Del
Sel
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Hold
Del
Sel
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Hold
Del
Sel
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial