Exclusions, Warranty exclusive, Service agreements – Polycom IP 600 SIP User Manual
Page 24: Exclusions warranty exclusive service agreements
 
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are replaced will become the property of 
Polycom. Replacement products or parts 
may be new or reconditioned. Polycom 
warrants any replaced or repaired product 
or part for ninety (90) days from shipment, 
or the remainder of the initial warranty 
period, whichever is longer.
Products returned to Polycom must be 
sent prepaid and packaged appropriately 
for safe shipment, and it is recommended 
that they be insured or sent by a method 
that provides for tracking of the package. 
Responsibility for loss or damage does not 
transfer to Polycom until the returned item 
is received by Polycom. The repaired or 
replaced item will be shipped to the Cus-
tomer, at Polycom’s expense, not later than 
thirty (30) days after Polycom receives the 
defective product, and Polycom will retain 
risk of loss or damage until the item is 
delivered to the Customer.
Polycom will not be liable under this 
limited warranty if its testing and exami-
nation disclose that the alleged defect or 
malfunction in the product does not exist 
or results from:
• Failure to follow Polycom’s installa-
tion, operation, or maintenance instruc-
tions.
• Unauthorized product modification or
alteration.
• Unauthorized use of common carrier
communication services accessed 
through the product.
• Abuse, misuse, negligent acts or omis-
sions of Customer and persons under 
Customer’s control; or
• Acts of third parties, acts of God, ac-
cident, fire, lightening, power surges or 
outages, or other hazards.
IF A POLYCOM PRODUCT DOES NOT 
OPERATE AS WARRANTED ABOVE, 
CUSTOMER’S SOLE REMEDY FOR 
BREACH OF THAT WARRANTY 
SHALL BE REPAIR, REPLACEMENT, 
OR REFUND OF THE PURCHASE 
PRICE PAID, AT POLYCOM’S OPTION. 
TO THE FULL EXTENT ALLOWED BY 
LAW, THE FOREGOING WARRANTIES 
AND REMEDIES ARE EXCLUSIVE 
AND ARE IN LIEU OF ALL OTHER 
WARRANTIES, TERMS, OR CONDI-
TIONS, EXPRESS OR IMPLIED, EI-
THER IN FACT OR BY OPERATION OF 
LAW, STATUTORY OR OTHERWISE, 
INCLUDING WARRANTIES, TERMS, 
OR CONDITIONS OF MERCHANT-
ABILITY, FITNESS FOR A PARTICU-
LAR PURPOSE, SATISFACTORY 
QUALITY, CORRESPONDENCE WITH 
DESCRIPTION, AND NON-INFRINGE-
MENT, ALL OF WHICH ARE EX-
PRESSLY DISCLAIMED. POLYCOM 
NEITHER ASSUMES NOR AUTHO-
RIZES ANY OTHER PERSON TO AS-
SUME FOR IT ANY OTHER LIABILITY 
IN CONNECTION WITH THE SALE, 
INSTALLATION, MAINTENANCE OR 
USE OF ITS PRODUCTS.
Exclusions
Warranty Exclusive
Service Agreements
Please contact your Polycom Authorized 
Reseller for information about service 
agreements applicable to your product.