Trouble installing the desktop software – Palm Treo 700w User Manual
Page 220
212
Using Your Treo 700w Smartphone
CHAPTER 10
Troubleshooting
Trouble installing the desktop software?
The Getting Started CD installs the software and drivers that let you
synchronize with Microsoft
®
Office Outlook
®
for Windows. If you want
to synchronize with a different personal information manager (PIM),
you must install a third-party solution. Contact the PIM’s author or
vendor to learn if software is available for your Treo 700w smartphone.
1.
Shut down your computer, and then turn it on again.
2.
On your computer, click Start > Control Panel > Add or Remove
Programs.
3.
Remove Microsoft ActiveSync if it is on your computer.
4.
Quit any active applications, including virus scanners and Internet
security applications.
5.
Make sure you’re installing the version of the software that came
with your smartphone on the Getting Started CD. Other versions
may not work with this smartphone.
6.
Make sure your computer profile includes administrator rights to
install software. In large organizations, these are usually granted
by the system administrator.