Palm Treo 700w - Manual (Page 234)

226 Using Your Treo 700w Smartphone
CHAPTER 10 Troubleshooting
2. Open ActiveSync on your computer, and make sure the necessary
synchronization settings are set to synchronize the files.
3. Uninstall the ActiveSync software,
reboot your computer, and then insert
the Getting Started CD that came with
your smartphone and repeat the
installation process.
Synchronization starts but doesn’t
finish
Make sure that you installed the desktop
software that came with your smartphone. If
you’re not sure whether this software is
installed, reinstall it.
My media files won’t sync
1. Make sure you have Windows Media Player 10 installed on your
computer.
2. Reinstall your synchronization software from the Getting Started CD
that came with your smartphone. Media file synchronization fails if
you installed the synchronization software before you installed
Windows Media Player 10.