16 frequently asked questions – Philips CD280 User Manual

Page 36

Advertising
background image

36 EN

16 Frequently

asked questions

No signal bar displays on the screen.

The handset is out of range. Move it

•

closer to the base station.

If the handset displays

•

[Unregister],

register your handset .

Tip

For more information, see “Register the

•

handsets” on the Services section.

If I fail to register the additional handsets to

the base station, what do I do?

Your base memory is full. Unregister the unused

handsets and try again.

No dialing tone

Check your phone connections.

•

The handset is out of range. Move it

•

closer to the base station.

I cannot change the settings of my voice mail,

what do I do?

The voice mail service is managed by your

service provider but not the phone itself.

Contact your service provider to change the

settings.

The handset on the charger does not charge.

Ensure the batteries are inserted

•

correctly.

Ensure the handset is placed properly on

•

the charger. The battery icon animates

when charging.

The charging contacts are dirty.

•

Disconnect the power supply first and

clean the contacts with a damp cloth.

Batteries are defective. Purchase new

•

ones from your dealer.

No display

Ensure the batteries are charged.

•

Ensure there are power and phone

•

connections.

Bad audio (crackles, echo, etc.)

The handset is nearly out of range. Move

•

it closer to the base station.

The phone receives interference from

•

the nearby electrical appliances. Move the

base station away from them.

The phone is at a location with thick

•

walls. Move the base away from them.

The handset does not ring.

Ensure the handset ringtone is turned on.

The caller ID does not display.

The service is not activated. Check with

•

your service provider.

The caller’s information is withheld or

•

unavailable.

The handset loses connection with the base

or the sound is distorted during a call.

Check if the ECO mode is activated. Turn it

off to increase the handset range and enjoy

the optimal call conditions.

Note

If the above solutions do not help, disconnect

•

the power supply from both the handset and

base station. Try again after 1 minute.

Advertising