7 troubleshooting – Philips PET100/12 User Manual

Page 16

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7 Troubleshooting

If you encounter problems when using this DVD player, check the
following points before requesting for service. If the problem remains
unsolved, go to the Philips web site (www.Philips.com/support), or
contact Philips (see Contact information). When you contact Philips,
ensure that your player is nearby and the model number and serial
number are available.
To Keep the warranty valid, never try to repair the DVD player by
yourself.

Problem

Solution

No picture

Ensure the DVD player is correctly

connected with the TV.

Disc can’t be played

Ensure label side of the disc is facing

upward.
Clean the disc. And check if the disc is

defective by trying another disc.

The player does
not respond to the
remote control

Aim the remote control directly at the

sensor on the front of the player.
Avoid all obstacles that may interfere with

the signal path.
Inspect or replace the battery.

Distorted or B/W
picture with DVD

Use only discs formatted according to the

TV-set used (PAL/NTSC).

Player feels warm
When the player is in
use for a long period
of time, the surface
will be heated.

This is normal.

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