Troubleshooting – Plantronics Clarity Walker 435 User Manual

Page 16

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16

The unit will not operate/no dial tone:

• Verify the TALK Button is lit.

• Verify the AC Adapter is securely

plugged into the base of the
telephone.

• Verify the telephone line cord is

securely plugged into the wall jack
and the telephone.

• Verify that the handset battery is

properly installed.

• Make sure the handset battery is

fully charged.

• Make sure the base antenna is in an

upright position.

• Verify the telephone is in the correct

dialing mode, tone (touch) or
pulse (rotary).

• Make sure you are in the usable

range of the base station.

• Reset the security code by placing the

handset in the base for 5-10 seconds.

The phone does not ring when you
receive a call:

• Make sure the RINGER switch on the

handset and base are set to ON.

• Verify the AC Adapter is securely

plugged into the base of the
telephone.

• Verify the telephone line cord is

securely plugged into the wall jack
and the telephone.

• Verify that the handset battery is

properly installed.

• Make sure you are in the usable

range of the base station.

• You may have too many extensions

on your line. Try unplugging a
few devices.

Troubleshooting

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