Troubleshooting – Plantronics Clarity Walker 435 User Manual

Page 17

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Noise, Static, Interference or Other Calls
Heard while Using the Handset:

• Try changing channels.

• Make sure the base antenna is in an

upright position.

• Make sure you are in the usable

range of the base station.

• Make sure the handset battery is

fully charged.

• Try relocating the base unit to

another location.

• Make sure the AC Adapter is not

plugged into the wall outlet with
other appliances.

Phone Will Not Hold Charge:

• Make sure the charging contacts on

the handset and base are free of dust
and dirt. Clean the contacts with a
soft cloth.

• Make sure CHARGE LED on the base

is lit when handset is in the cradle.

• If necessary, replace the handset

battery. (See Handset Battery
Charging)

Difficulty in Placing or Receiving Calls:

• Move closer to the base and

try again.

• If moving closer does not work, you

may have lost the security code.

• Reset code by placing the handset

back on the base for 5-10 seconds.
(See Security Code Section)

• Make sure you have selected the

correct dialing mode, tone or pulse.

• Make sure the AC Adapter is not

plugged into a wall outlet with other
appliances. Disconnect for 5-10
seconds then reconnect. Place the
handset back on the base and
reinsert the AC Adapter.

• Make sure the handset battery is

fully charged.

Troubleshooting

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