Philips HES4900/12 - Manual (Page 33)

34
No disc detected or disc does not play
Insert a disc. ‡
Check if the disc is inserted upside down. ‡
Check the disc type, color system and ‡
regional code.
Disable the password for parental control
‡
or change the rating level.
Check for any scratches or smudges on the
‡
disc.Replace or clean the disc.
Moisture has condensed inside the system.
‡
Wait until the moisture is cleared.
No picture
Check the video connection. ‡
Turn on the TV to the correct Video-In ‡
channel.
Progressive scan is activated but the TV
‡
does not support progressive scan.
No picture on HDMI connection.
Check if the HDMI cable is faulty. Replace a ‡
new HDMI cable.
If this happens when you change the
‡
HDMI video resolution, select the correct
resolution until the picture appears.
Black and white or distorted picture
The disc does not match the TV color ‡
system standard (PAL/NTSC).
Sometimes a slight picture distortion may
‡
appear. This is not a malfunction.
Clean the disc.
‡
A distorted picture may appear during ‡
progressive scan setup.
Audio or subtitle languages cannot be set
The disc is not recorded with sound or ‡
subtitles in multiple languages.
The audio or subtitle language setting is
‡
prohibited on the disc.
Unable to select Progressive Scan
Ensure the video output mode is set to ‡
[Pr/Cr Pb/Cb Y].
10 Troubleshooting
Warning
Never remove the casing of this apparatus. ‡
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
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unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
Ensure that the AC cord of the apparatus ‡
is connected properly.
Ensure that there is power at the AC
‡
outlet.
As a power-saving feature, the system
‡
switches off automatically 15 minutes after
track play reaches the end and no control
is operated.
Remote control does not work
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select the correct source with the remote
control.
Reduce the distance between the remote
‡
control and the system.
Aim the remote control directly at the
‡
sensor on the front of the main unit.
Insert the batteries with their polarities
‡
(+/– signs) aligned as indicated.
Replace the battery.
‡
Wireless connection fails.
‡
Set up wireless connection manually (see
‘Set up wireless connection manually’ on
page 19).
USB device or SD/MMC card not supported
The USB device or SD/MMC card is ‡
incompatible with the apparatus. Try
another one.
EN