Troubleshooting – Panasonic EW3002 User Manual

Page 10

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18

17

Symptom

The systolic pressure
value or diastolic
pressure value is high.

The systolic pressure
value or diastolic
pressure value is low.

The measured values
differ significantly.

The measured value
differs from that
measured by the doctor.
The measured value is
different for each
measurement.

The measured value
obtained is different from
that measured at the
upper arm.

Possible cause

• The hand with the cuff was held too low and

not at heart level. (See page 10.)

• The cuff was not attached properly. (See

page 9.)

• You moved your hand or body or you spoke

during measurement. (See page 10.)

• The hand with the cuff was held too high

and not at heart level. (See page 10.)

• You moved your hand or body or you spoke

during measurement. (See page 10.)

• Your posture was not the same for all

measurements, or measurements were
taken without sufficient time in between.
Always wait approximately 5 minutes before
taking another reading, and above all, relax.

• Blood pressure varies in response to minute

changes in your mental state, such as your
reaction to your doctor taking the
measurement. One way to check this is to
bring the unit to your doctor’s office and
directly compare the readings taken by your
physician.

• Relax for at least 5 minutes and then take

another measurement.

• For persons with certain circulation

problems, there may be substantial
differences in blood pressure values
measured at the upper arm versus at the
wrist.

If the device still appears to provide unusual or erroneous readings,
consult your physician. If the device does not appear to be functioning
properly, contact Panasonic at 1-800-338-0552.

Troubleshooting

Display

The “E” blinks on
the display

Status before error

Pressurization to above
300 mmH was
performed.
(Re-pressurization was
performed several
times.)

Pressure decreased
suddenly and “E”
appeared in the display.

The measurement
process was performed
until 20 mmH was
reached and then “E”
appeared in the display.

Pressurization to above
180 mmH was not
performed.

Check points

Check whether
measurements are
being taken correctly
and whether the user
is assuming the
correct posture. Make
sure the unit is on the
palm side of the wrist.
(See pages 9 and 10.)

Check whether the
pressure cuff is
attached to your wrist
correctly. Make sure
the unit is on the palm
side of the wrist.
(See pages 9 and 10.)

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