9 troubleshooting – Philips HTS2200 User Manual

Page 16

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14

No sound from TV program.

Connect an audio cable from the

audio input on the home theater to

the audio output on the TV, then press

repeatedly to select the correct

audio source.

Distorted sound or echo.

Ensure that the TV volume is muted or set

to minimum if you are playing audio through

the home theater.

Play

Disc cannot be played.

Clean the disc.

Ensure that the home theater supports the

disc (see ‘Product specifi cations’ on page

13 ) .
Ensure that the home theater supports the

region code of the DVD.
For DVD±RW or DVD±R, ensure that the

disc is fi nalized.

DivX video fi les cannot be played.

Ensure that the DivX fi le is encoded

according to the ‘Home Theater Profi le’

with the DivX encoder.
Ensure that the DivX video fi le is complete.


DivX subtitles do not display correctly.

Ensure that the subtitle fi le name is the

same as the movie fi le name.
Select the correct character set: 1) Press

-

. 2) Select [Preference Setup] .

3) Select [DivX Subtitle] . 4) Select a

supported character set. 5) Press OK .

The contents of a USB storage device cannot be

read.

Ensure that the format of the USB storage

device is compatible with the home theater

(see ‘Product specifi cations’ on page 13 ) .
Ensure that the USB storage device

is formatted with a fi le system that is

supported by the home theater.

‘No entry’ or ‘x’ sign appears on the TV.

The operation is not possible.

9 Troubleshooting

Warning

Risk of electric shock. Never remove the

casing of the product.

To keep the warranty valid, never try to repair the

product yourself.
If you have problems using this product, check the

following points before you request service. If you

still have a problem, register your product and get

support at www.philips.com/welcome.
If you contact Philips, you will be asked for the

model and serial number of your product. The

model number and serial number are on the back

or bottom of your product. Write the numbers

here:
Model No. __________________________
Serial No. ___________________________

Main unit

The buttons on this home theater do not work.

Disconnect the home theater from the

power outlet for a few minutes, then

reconnect.

Picture

No picture.

Ensure that the TV is switched to the

correct source for this home theater.
If this happens when you change the

TV system, switch to its default mode:

1) Press . 2) Press . 3) Press

.

If this happens when you switch on the

progressive scan mode, switch to its

default mode: 1) Press . 2) Press . 3)

Press

.

Sound

No sound.

Ensure that the audio cables are

connected and select the correct

input source (for example,

) for the

device you want to play.

EN

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1_HTS2200_93-EN-US.indd Sec1:14

7/19/2010 1:42:29 PM

7/19/2010 1:42:29 PM

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