Getting help, Performing a soft reset – Palm TREO 700wx User Manual

Page 106

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G E T T I N G H E L P

PERFORMING A SOFT RESET

A soft reset is similar to restarting a computer. If your
smartphone is not responding or you have trouble
synchronizing with your computer, a soft reset may help.

1. Disconnect your smartphone from the AC charger if it is

connected.

2. Use one hand to press the battery door release and use

the other hand to slide the battery door downward to
remove it from your smartphone.

3. Use the stylus tip to gently press the reset button on the

back of your smartphone.

4. Wait for the progress bar on the Treo

smartphone logo

screen to fill before continuing to use your smartphone.

5. Replace the battery door.

NOTE

If the phone and Bluetooth signals were on before a reset, these

signals automatically turn on after the reset.

NOTE

Some solutions to hardware problems require a hard reset. If you

need to perform a hard reset, see the User Guide for details.

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