Troubleshooting – Plantronics CS60 DECT User Manual

Page 8

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TROUBLESHOOTING

PROBLEM

I plugged everything in but the lights won’t come on.

Possible Cause

Solution

No power

Check that the AC Power Adapter is connected to the
base unit.

Check that the AC Power Adapter is connected to the
mains supply.

Check that the AC Power Adapter is the model
supplied by Plantronics.

PROBLEM

I cannot hear caller / dial tone.

Possible Cause

Solution

CS60 DECT™ Wireless

Check that the telephone is connected to the base

Headset System is not

unit’s Telephone Cable Port.

connected correctly

Check that the handset is connected to the base
unit’s Handset Cable Port.

Ensure you are in

Press the Talk Button to select correct mode.

headset mode

Out of Range

Walk back into range.

Headset battery is flat

Recharge the battery by placing the headset
in the Headset Docking Cradle.

Listen volume too low

Adjust the Listen Volume Control on the headset.

If the volume is still too low, select another Rx Slide
Switch setting (refer to the Quickstart Guide).

Incorrect Configuration Dial

Try other Configuration Dial settings on the base unit.

setting for your telephone

8

UK

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