Primera Technology LX900 User Manual

Page 54

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Troubleshooting and Maintenance

PRINTHEAD / CARTRIDGE REPLACEMENT PROCEDURE
If you think your cartridge/printhead is defective, please con-

tact tech support to arrange for a replacement. Tech support

may ask you to perform troubleshooting before sending a

replacement cartridge or printhead.
Notes on Ink Replacement
•

All replacements for defective cartridges or printheads

must be processed through Tech Support.

•

To receive replacement cartridges, you may be required to

send in your defective cartridges/Printhead.

•

Tech Support will perform the cleaning procedures and

tests mentioned above on all cartridges received.

•

Tech Support will not replace cartridges with less than 50%

ink remaining.

Notes on Printhead life
The estimated printhead life is approximately 10,000 prints

using a 4" x 3" 100% coverage label. The number of prints you

can expect to receive from one printhead varies from printhead

to printhead.This is not a guaranty that the printhead will

always last 10,000 prints. There are many variables that could

extend or shorten the life of the printhead.
To ensure uninterrupted printing capability, purchase a backup

print head now. You can purchase a printhead from

www.primerastore.com
Semi-Permanent Print Head - Part Number 53450

LX900.qxd 6/22/2011 6:40 AM Page 50

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