Document Outline

• Introduction
  • Using this Guide
    • How to Use this Guide
    • Related Information
      • User’s Reference Guide Navigation
  • Introducing Your HPDesignJet500PS Printer
    • Your Printer’s Main Features
    • HP Ink Supplies
    • Print Resolution
    • Media
    • User Interface
    • Memory
    • Drivers
  • Front View of Printer
  • Printer Connections
• Media & Ink
  • Media Choice
    • Choosing Paper or Other Media
    • Paper Types
    • Physical Characteristics of Paper Types
      • Additional Information About Paper Types
    • Combinations of Media Type and Print Quality Selection
      • CAD Drawings—Mono
      • CAD Drawings and GIS—Color (Lines and low density)
      • CAD Rendering, GIS and Images—Color and CAD (high ink density)
    • Handling Your Paper or Type of Media
    • Obtaining Roll or Sheet Paper Information
    • Print Times for a Selected Print Quality
    • Printable Area
      • ANSI Paper
      • Architectural Paper
      • ISO Paper
  • Roll Media
    • Installing a New Roll on the Printer
    • Loading Roll Media
    • Unloading Roll Media
    • Removing Roll Media from the Printer
    • Removing Roll Media from the Spindle
    • Cutter Replacement
      • Prerequisites
      • Important Information
  • Sheet Media
    • Which Side Up?
    • Which Edge First?
    • Loading Sheet Media
      • Important
    • Unloading Sheet Media
      • Important
  • Ink System
    • What are HP Ink Supplies?
      • Ink Cartridges
      • Printheads
    • Component identification
    • Ink Supply Guidelines
    • Precautions
    • Color Calibration
    • Drying Time
      • Drying Time Settings
      • Typical Drying Times
      • Drying Procedure
  • Ink Cartridges
    • Ink Cartridge Errors
    • Ink Cartridge Levels
    • Ink Cartridge Information
    • Ink Cartridge Replacement
  • Printheads
    • Printhead Errors
    • Printhead Information
    • PrintheadReplacement
    • Printhead Alignment
• Solutions
  • Solving Problems
    • Finding the Source of Your Problem
  • Image Quality Problems
    • Configuration Correction
    • Troubleshooting Procedure
      • Running the Troubleshooting Utility
      • Diagnostic Print A Interpretation
      • Diagnostic Print B Interpretation
      • Troubleshooting Flow Chart
    • Advance Calibration
      • Advance Calibration Values
    • Stepped Lines
    • Incomplete Lines
    • Color Alignment
    • Horizontal Banding
    • Color Accuracy
      • Related Topics
      • Color Consistency problems
      • Long Term Color Bleeding (Glossy Papers)
      • Color Accuracy Configuration
      • Additional Color Accuracy Information
  • Ink Supply Problems
    • Printhead Problems after Replacement
    • Problems Inserting the Ink Cartridge
    • Problems Inserting the Printhead
    • Unknown Printhead Error
  • Media Problems
    • Media
    • Clearing a Media Jam
      • Removing Jammed Paper
      • Removing Jammed Paper (continued)
    • Ink Marks on the Media
      • Warped Lines
      • Blurred Lines (Ink “Bleeds” from Lines)
      • Marks or Scratches on Glossy Paper after Printing
      • Smears or Scratching on Your Printed Media
    • Media Loading Problems
    • Media Output Problems
      • Prints Fall on the Floor After Being Cut
      • Prints Do Not Stack Properly in the Media Bin
  • Image Error
    • Image is Incomplete
      • Output Contains Only a Partial Print
      • Image is Clipped
      • Long-Axis Print Is Clipped
    • Printed Image Incorrect
      • Image is in One Portion of the Printing Area
      • Print is Distorted or Unintelligible
      • One Image Overlays Another on the Same Sheet
    • Other Sources of Information
  • Other Problems
    • Communication Problems
      • File Size and Memory
    • Printer Does not Print
    • Printer Seems Too Slow
  • Getting Help
    • HP Customer Care
    • What to Do Before You Call
    • HP DesignJet Online
• Front Panel
  • The Front Panel
    • Navigation Keys
    • Display Screen
    • Action Keys
  • Menu Structure
    • Paper Menu
    • Ink Menu
    • Job Management Menu
    • Set-up Menu
    • Set-up Menu (continued)
  • Navigating the Menu System
    • Navigation Example
      • How to Set the Ink-drying Time to Two Minutes
  • Message Descriptions
• Printer Options
  • Page Format
    • Page Description
      • Page Size
      • Margins
      • Printing Area
      • Inked Area
  • Setting Page Size in the Front Panel
  • Image Appearance
    • Set-up MenuPrinting Images in Grayscale
    • Print Speeds and Print Quality
    • Print Quality
    • Advanced Options
      • Improving Line Quality and Graphics Details
      • Best Quality Settings
  • Print Management
    • Cancelling a Page that is Printing
    • Cancelling the Drying Time
  • Printer Configuration
    • Printer Information
    • Front Panel Setup
      • Menu and Message Language
      • Alert Buzzer
      • Screen Contrast
    • Altitude Setting
    • Graphics Language and Networks
      • For System Administrators
    • Setting up the I/O Card
      • Network
      • To Change the I/O Time-out Setting
    • Controlling the Cutter
    • Upgrading Your Printer
    • Color Settings
      • Color/monochrome
      • RGB
      • Rendering Intent
    • Logs
      • Printhead Log
      • Error Log
• Other
  • Care of the Printer
    • Cleaning the Printer
      • Cleaning the Printer Exterior
    • Storing and Moving Your Printer
  • Installing Expansion Cards
    • Network Card Installation
    • HP-GL2 Accessory Card Installation
  • Specifications
    • Functional Specifications
    • Physical Specifications
    • Memory Specifications
    • Printer Power Specifications
    • Ecological Specifications
    • Enviromental Specifications
    • Acoustic Specifications
    • Connection Specifications
      • Cable Specification
      • Recommended Cables
  • Ordering Accessories
    • Documentation
    • Hardware
    • Consumable Items
  • Glossary
• Index