1 troubleshooting – Panasonic KX-TEB308 User Manual

Page 130

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4.1 Troubleshooting

130

User Manual

4.1

Troubleshooting

4.1.1

Troubleshooting

Problem

Remedy

I cannot make calls using the telephone.

The telephone is locked.

Unlock your telephone. (

1.5.3 Preventing

Other People from Using Your Telephone (Extension
Lock),
2.1.1 Locking Other Extensions (Remote
Extension Lock)
)

Some features do not function.

System management may restrict certain features.

Consult your manager or dealer.

I cannot make calls to other extensions
using a proprietary telephone (PT).

An idle or assigned outside (CO) line is being
seized.
The line seized when going off-hook was
changed in personal settings. (

3.1.2 Changing

Personal Settings Using Programming Mode)

If this setting has been changed, press the

INTERCOM button after going off-hook, and then
follow the instructions.

My new telephone does not function
correctly.

The previous extension's settings have not been
cleared.

Clear the settings and then programme your

desired settings again. (

1.7.8 Clearing Features

Set at Your Extension (Extension Feature Clear), 3.1.2
Changing Personal Settings Using Programming
Mode
, 3.1.3 Customising the Buttons)

My PT does not have the button needed
to perform a certain operation.

Some models do not have certain feature buttons.

Customise a flexible button to function as the

desired button. (

3.1.3 Customising the Buttons)

Enter the specified feature number instead of

pressing the feature button. (

1.1.1 Before

Operating a Telephone)

When I try to make an outside (CO) line
call, I hear a reorder tone, or the display
shows "Restricted".

The telephone is locked.

Unlock your telephone. (

1.5.3 Preventing

Other People from Using Your Telephone (Extension
Lock),
2.1.1 Locking Other Extensions (Remote
Extension Lock)
)

Toll Restriction (TRS) is activated.

Consult your manager or dealer.

An account code is required. (

1.2.6 Using Your

Calling Privileges at Another Extension (Walking
COS)
, Using an Account Code (Account Code Entry)
in 1.2.1 Basic Calling)

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