Troubleshooting (basic) – Panasonic CF-U1 User Manual

Page 38

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38

Troubleshooting

Troubleshooting (Basic)

Starting

Up

You have forgotten
the password.

Supervisor Password or User Password: Contact Pana-

sonic Technical Support ( page 56).

Administrator password:

If you have a password reset disk, you can reset the

administrator password. Set the disk and enter any
wrong password, then follow the on-screen instruc-
tions and set a new password.

If you do not have a password reset disk, reinstall

( page 34) and set up Windows, and then set a new
password.

Cannot log on to
Windows. (“The
user name or pass-
word is incorrect” is
displayed.)

The user name (account name) includes an “@”.

If another user account exists:

Log on to Windows using another user account, and
delete the account that includes “@”.
Then create a new account.

If no other account name exists:.

You need to reinstall Windows ( page 34).

“Remove disks or
other media. Press
any key to restart”
or a similar mes-
sage appears.

A fl oppy disk is in the drive and it does not contain

system startup information. Remove the fl oppy disk and
press any key.

If a device is connected to the USB port, disconnect

the device, or set [Legacy USB Support] to [Disabled]
in the [Advanced] menu of the Setup Utility.
(

Reference Manual “Setup Utility”)

If the problem persists after having tried the above

solutions, it may be a fl ash memory failure. Contact
Panasonic Technical Support ( page 55).

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