Troubleshooting – Philips 105G7 User Manual

Page 3

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Troubleshooting

Safety Precautions and Maintenance

•

Troubleshooting

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Regulatory

Information

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Other Related Information

Common Problems

Having trouble? Something not working? Before calling for help, try these suggestions.

Having this
problem?

Check these items

No Picture

(Power LED not lit)

z

Make sure the Power cable is plugged into the power
outlet and back of the monitor.

z

Power button on the front of your monitor should be in the
ON position.

No Picture

(Power LED is flashing
orange)

z

Make sure the computer is turned on.

z

Make sure the monitor cable is properly connected to your
computer.

z

Check to see if the monitor cable has bent pins.

z

The Energy Saving feature may be activated

No Picture

(Power LED is orange)

z

Make sure the Brightness and Contrast controls are set
correctly.

z

Make sure the monitor cable is properly connected to your
computer.

z

Check to see if the monitor cable has bent pins.

Screen doesn't show

when you turn on the
monitor

z

Make sure the monitor cable is properly connected to your
computer. (Also refer to the Quick Start Guide).

z

Check to see if the monitor cable has bent pins.

z

Make sure the computer is turned on.

No color or intermittent
color

z

If you are using a non-VESA-DDC standard video card,
turn the DDC1 / 2B feature Off.

Color appears blotchy

z

The picture may need degaussing.

z

Remove any nearby magnetic objects.

z

Face the monitor toward the East for the best picture
quality.

Missing one or more
colors

z

Check the Color Temperature.

z

Make sure the monitor cable is properly connected to your
computer.

z

Check to see if the monitor cable has bent pins.

Dim Picture

z

Adjust the Brightness and Contrast controls.

z

Check your video card and it's owner's manual
instructions for it may be a non-VESA-DDC Standard
card.

Picture is too large or
too small.

z

Adjust the Horizontal and/or Vertical Size.

Edges of the picture
are not square.

z

Adjust the geometry.

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