ProForm Crosswalk DTL32941 - Manual (Page 16)

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TROUBLESHOOTING
Most treadmill problems can be solved by following the instructions below. If further assistance is
needed, please call our Customer Service Department toll-free at 1-800-999-3756, Monday through Friday,
6 a.m. until 6 p.m. Mountain Time (excluding holidays).
PROBLEM: The power does not turn on
SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
is plugged into a properly grounded outlet (see page 10). Use only a single-outlet surge suppres-
sor that meets all of the specifications described on page 10. Important: The treadmill is not com-
patible with GFCI-equipped outlets.
b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.
c. Check the reset/off circuit breaker located on the
treadmill frame near the power cord. If the switch
protrudes as shown, the circuit breaker has tripped.
To reset the circuit breaker, wait for five minutes
and then press the switch back in.
PROBLEM: The power turns off during use
SOLUTION: a. Check the circuit breaker (see the drawing above). If the circuit breaker has tripped, wait for five
minutes and then press the switch back in.
b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for
five minutes, and then plug it back in.
c. Remove the key from the console. Reinsert the key fully into the console.
d. If the treadmill still will not run, please call our Customer Service Department toll-free.
PROBLEM: The displays of the console do not function properly
SOLUTION: a. Remove the key from the console and UNPLUG THE
POWER CORD. Remove the two 3/4” Screws (2)
from the Hood (1), and carefully pivot the Hood off.
Locate the Reed Switch (10) and the Magnet (18) on
the left side of the Pulley (17). Turn the Pulley until the
Magnet is aligned with the Reed Switch. Make sure
that the gap between the Magnet and the Reed
Switch is about 1/8”. If necessary, loosen the Screw
(56) and move the Reed Switch slightly. Retighten the
Screw. Re-attach the Hood, and run the treadmill for a
few minutes to check for a correct speed reading.
Tripped Reset
c
2
1
a
18
10
56
Top
View
1/8”
17