General, Troubleshooting, 98 general – Panasonic KX-TG6502 User Manual

Page 98

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Troubleshooting

98

General

An incoming message recorded
for a line is not played after
pressing [MESSAGE].

• Select the line for that message by pressing

[LINE SELECT], then press [MESSAGE]
(p. 73).

Memo messages are not
played after pressing
[MESSAGE].

• You may have pressed [LINE SELECT] before

pressing [MESSAGE]

.

Press [MESSAGE]

again without pressing [LINE SELECT] (p. 73).

Problem

Cause & Remedy

The handset/base unit does not
work.

• Check the settings (p. 12–17).
• Check whether the dialing mode setting is

correct (p. 21).

• Fully charge the battery (p. 16).
• Clean the charge contacts and charge again

(p. 17).

• Check battery installation (p. 16).
• Unplug the base unit’s AC adaptor to reset it.

Plug in, and try again.

• The handset has not been registered to the

base unit. Register the handset (p. 91, steps 5
and 6).

• Re-install the battery (p. 16) and fully charge it.

“Recharge battery” is
displayed, “

3

” flashes,

or the handset beeps
intermittently.

• Fully charge the battery (p. 16, 17).

“Charge for 6 HRS” and
“

4

” are displayed and the

handset does not work.

• The battery has been discharged. Fully charge

the battery (p. 16, 17).

You charged the battery fully,
but “Recharge battery” is
still displayed and/or “

3

”

continues to flash, or “Charge
for 6 HRS
” and “

4

” are

displayed.

• Clean the charge contacts and charge again

(p. 17).

• The battery may need to be replaced. If you

install a new battery, fully charge it (p. 16, 17).

The CHARGE indicator does
not go out after the battery has
been charged.

• This is normal.

If you cannot solve your
problem

• Visit our website:

http://www.panasonic.com/support

• Contact us via the web at:

http://www.panasonic.com/contactinfo

• Call our customer call center at:

1-800-211-PANA(7262)

Problem

Cause & Remedy

TG6500.book Page 98 Friday, June 25, 2004 6:56 PM

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